Problem Solving Report

Problem Solving Report-53
Dealing with a customer complaint may be seen as a problem that needs to be solved, and it's almost certainly a good idea to do so.The employee dealing with the complaint should be asking what has caused the customer to complain in the first place, if the cause of the complaint can be eliminated then the problem is solved.

Dealing with a customer complaint may be seen as a problem that needs to be solved, and it's almost certainly a good idea to do so.The employee dealing with the complaint should be asking what has caused the customer to complain in the first place, if the cause of the complaint can be eliminated then the problem is solved.

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Trying to solve a complex problem alone however can be a mistake.

The old adage " Effective problem solving usually involves working through a number of steps or stages, such as those outlined below.

If there were no barriers in the way of achieving a goal, then there would be no problem.

Problem solving involves overcoming the barriers or obstacles that prevent the immediate achievement of goals.

Of course for the CEO wanting to increase profits there may be many more barriers preventing the goal from being reached.

The CEO needs to attempt to recognise these barriers and remove them or find other ways to achieve the goals of the organisation.

In order to be effective at problem solving you are likely to need some other key skills, which include: It is worth also considering our own view of what a problem is.

We are constantly exposed to opportunities in life, at work, at school and at home.

Problem solving skills are highly sought after by employers as many companies rely on their employees to identify and solve problems.

A lot of the work in problem solving involves understanding what the underlying issues of the problem really are - not the symptoms.

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Comments Problem Solving Report

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